Effective Date: 2025/06/09

Welcome to store.ig3.ai (“Site”), operated by iG3 Labs (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our Site, including the purchase of products or services.
 
By using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
 

1. Eligibility

To use the Site and make purchases, you must:
  • Be at least 18 years old (or the age of majority in your jurisdiction)
  • Have the legal capacity to enter into contracts

2. Products and Orders

a. Product Information

We make every effort to display accurate product descriptions, pricing, and availability. However, we do not guarantee that all information is error-free or complete.
 

b. Order Acceptance

Your order is only accepted when we confirm it by email. We reserve the right to refuse or cancel any order at any time for reasons including:
  • Suspected fraud or unauthorized activity
  • Pricing or stock errors
  • Violation of these Terms

c. Pricing

Prices are displayed in USD (or equivalent, including crypto where applicable). Taxes and shipping fees are calculated at checkout.
 

3. Payment and Billing

You agree to provide accurate billing and payment information. All payments are processed securely through third-party gateways (e.g., Stripe, PayPal, or crypto gateways). We reserve the right to cancel orders if payment is not authorized or completed.
 

4. Shipping and Delivery

We ship worldwide unless otherwise specified. Delivery times and shipping costs vary by location and are displayed during checkout.
 
Delays due to customs, carrier issues, or other unforeseen circumstances are not our responsibility. Ownership of products transfers to you upon delivery.
 

5. Returns and Refunds

Please refer to our Return Policy for detailed information. Generally:
  • Returns must be initiated within 14 days of delivery
  • Products must be unused and in original packaging
  • Refunds are issued to the original payment method, excluding shipping costs
 

6. Intellectual Property

All content on the Site, including logos, designs, text, images, videos, and product descriptions, is owned by or licensed to iG3 Labs and protected by copyright and trademark laws.
 
You may not copy, distribute, modify, or use any content without our written permission.
 

7. User Conduct

You agree not to:
  • Use the Site for unlawful or fraudulent purposes
  • Interfere with the Site’s security or operations
  • Upload malicious software
  • Engage in any activity that violates applicable laws or our rights
 

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:
  • Any indirect, incidental, or consequential damages
  • Loss of data, revenue, or profit
  • Any damages exceeding the amount you paid for the product
All products and services are provided “as is” without warranties of any kind, unless expressly stated otherwise.
 

9. Termination

We reserve the right to suspend or terminate your access to the Site at our sole discretion if you violate these Terms or engage in harmful behavior.
 

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR). Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
 

11. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a new effective date. Continued use of the Site indicates your acceptance of the revised Terms.
 

12. Contact Information

If you have any questions or concerns about these Terms, contact us at:
 
iG3 Labs
📧 Email: [email protected]
🌐 Website: https://store.ig3.ai